Play Responsibly at U88 Casino

Gambling is entertainment — and we want it to stay that way. U88 Casino gives you the tools to stay in control, so every session stays fun, safe, and on your terms.

在U88 Casino理性博彩

博彩是娱乐——我们希望它始终如此。U88 Casino为您提供掌控游戏的工具,让每一次游戏都保持愉快、安全,完全由您做主。

We Care About Your Wellbeing

我们关心您的身心健康

At U88 Casino, we believe that gambling should always be a source of fun and excitement — never stress or hardship. We are fully committed to responsible gambling practices and take our duty of care to every player seriously. Our platform is built with safeguards that put you in the driver’s seat.

We provide a full suite of responsible gambling tools — from deposit limits and session timers to complete self-exclusion — available to every player at any time. If you ever feel that gambling has stopped being enjoyable, or you need a break, we’re here to help. You don’t have to face it alone.

在U88 Casino,我们相信博彩应该始终是乐趣与刺激的来源,而不是压力或困扰。我们全心投入于理性博彩实践,认真履行对每位玩家的关怀义务。我们的平台内置了多重保障措施,让您始终掌握主动权。

我们为每位玩家随时提供全套理性博彩工具——从存款限额、游戏时限到完整的自我排除功能。如果您觉得博彩已经失去了乐趣,或者需要暂时休息,我们随时在此提供帮助。您不必独自面对。

Responsible Gambling Tools

Simple controls, always at your fingertips — right from your account settings.

理性博彩工具

简单易用的控制功能,随时触手可及——直接在您的账户设置中找到。

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Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit. Once you set a limit, reductions take effect immediately — so you’re always protected right away. Increases require a 24-hour cooling-off period to give you time to think it over.

存款限额

设置每日、每周或每月的存款上限。一旦设定限额,降低限额立即生效——让您随时得到保护。提高限额则需24小时冷静期,给您足够的时间重新考虑。

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Session Time Limits

Choose a maximum play session length — 30 minutes, 1 hour, 2 hours, or more. When your time is up, you’ll receive a clear on-screen alert. It’s a gentle nudge to step back, take a breath, and decide if you want to continue.

游戏时限

设置最长游戏时长——30分钟、1小时、2小时或更长。时间到达后,您将收到清晰的屏幕提示。这是一个温和的提醒,让您暂停一下,深呼吸,再决定是否继续游戏。

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Self-Exclusion

Need a real break? You can exclude yourself from U88 Casino for 1 week, 1 month, 3 months, 6 months, or permanently. During exclusion, your account is fully blocked. Contact our live chat or email us to activate — we will never try to talk you out of it.

自我排除

需要真正的休息?您可以将自己从U88 Casino排除1周、1个月、3个月、6个月或永久。排除期间,您的账户将被完全封锁。联系我们的在线聊天或发送邮件即可激活——我们绝不会试图劝阻您。

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Reality Check

Lose track of time? Reality Check sends a periodic pop-up showing exactly how long you’ve been playing, your net wins or losses, and a simple choice: keep playing or stop. Knowledge is power — especially when you’re in the zone.

现实检查

忘记了时间?现实检查功能会定期弹出提示,显示您的游戏时长、净赢亏情况,以及一个简单的选择:继续还是停止。了解现状即是力量——尤其是在全神贯注游戏时。

Warning Signs of Problem Gambling

Recognising the signs early is the first step to getting help. Be honest with yourself.

问题赌博的警示信号

早期识别这些信号是寻求帮助的第一步。请对自己诚实。

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You may have a gambling problem if you recognise any of these signs:
如果您发现以下任何迹象,可能存在赌博问题:
  • Chasing losses — betting more to recover money you’ve lost
  • Gambling with money meant for bills, rent, or food
  • Lying to family or friends about how much you gamble
  • Neglecting work, family, or personal responsibilities
  • Borrowing money from others in order to gamble
  • Feeling anxious, restless, or irritable when not gambling
  • Gambling as a way to escape problems or low moods
  • Trying — and failing — to cut back or stop gambling
  • 追逐损失——下更多注以弥补之前的损失
  • 用本应支付账单、租金或食物的钱来赌博
  • 对家人或朋友隐瞒赌博的实际情况
  • 忽视工作、家庭或个人责任
  • 向他人借钱用于赌博
  • 不赌博时感到焦虑、坐立不安或烦躁
  • 以赌博逃避问题或低落情绪
  • 尝试减少或停止赌博,但屡屡失败

Ask Yourself These Questions

Take a moment to reflect honestly. There are no right or wrong answers — only important ones.

问问自己这些问题

请花一点时间认真思考。没有对错之分——只有重要的回答。

1
Do you gamble with money that was meant for bills, rent, or daily necessities?
您是否曾用本应支付账单、租金或日常生活必需品的钱来赌博?
2
Have you lied to a family member or close friend about how much time or money you spend gambling?
您是否曾向家人或亲密朋友隐瞒您在赌博上花费的时间或金钱?
3
Have you tried to reduce or stop gambling, but found you couldn’t?
您是否曾尝试减少或停止赌博,却发现自己做不到?
4
Do you feel depressed, guilty, or anxious after a gambling session?
赌博之后,您是否感到沮丧、内疚或焦虑?
5
Are you gambling to escape problems, stress, or difficult feelings in your life?
您是否以赌博来逃避生活中的问题、压力或负面情绪?
💚 If you answered Yes to 2 or more questions, please don’t wait — reach out for support. Help is available, and things can get better.
💚 如果您对2个或以上问题回答”是”,请不要等待——主动寻求支持。帮助就在那里,情况会好转的。

Support Resources — You’re Not Alone

These organisations provide free, confidential support. Reaching out is a sign of strength, not weakness.

支援资源——您并不孤单

这些机构提供免费、保密的支持服务。寻求帮助是勇气的体现,而非软弱。

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GamCare

A leading international organisation providing information, advice, and support for anyone affected by problem gambling. Free helpline and online chat available 24/7.

GamCare

领先的国际机构,为受问题赌博影响的人士提供信息、建议和支持。提供24/7免费热线及在线聊天服务。

gamcare.org.uk →
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Gamblers Anonymous Malaysia

A local fellowship of men and women who have come together to help each other stop gambling. Meetings are held regularly across Malaysia — confidential and free of charge.

马来西亚戒赌互助会

由互相帮助戒赌的男女人士组成的本地团体。定期在马来西亚各地举行聚会——完全保密,免费参与。

gamblersanonymous.org.my →
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Befrienders Malaysia

A mental health support helpline providing emotional support to anyone in distress. If gambling is affecting your mental health, please reach out. Someone is always there to listen.

马来西亚心理援助协会

为任何处于困境中的人提供情感支持的心理健康热线。如果赌博正在影响您的心理健康,请拨打求助。总有人在倾听。

03-7627 2929 →

How to Set Limits at U88 Casino

It takes less than a minute. Here’s exactly how.

如何在U88 Casino设置限额

不到一分钟即可完成。以下是详细步骤。

1

Log in to your U88 Casino account

Use your registered email and password at U88 Casino. Forgotten your password? Use the reset link on the login page.

登录您的U88 Casino账户

使用您的注册电子邮件和密码登录U88 Casino。忘记密码?请使用登录页面上的重置链接。

2

Go to Account Settings

Click your profile icon at the top right of the screen, then select Account Settings from the dropdown menu.

进入账户设置

点击屏幕右上角的个人头像,然后从下拉菜单中选择账户设置

3

Click “Responsible Gambling”

Find the Responsible Gambling tab in your account settings. This is where all your protection tools live — limits, reality check, and self-exclusion.

点击”理性博彩”

在账户设置中找到理性博彩标签。所有保护工具均在此处——限额、现实检查及自我排除。

4

Set your limits and click Save

Choose your preferred deposit limits, session time limits, or reality check interval. Click Save — your settings take effect immediately. You’re done.

设置限额并点击保存

选择您偏好的存款限额、游戏时限或现实检查间隔。点击保存——设置立即生效。完成!

Need help setting limits or activating self-exclusion? Our 24/7 live chat team is always ready to assist — no judgment, just help.
需要帮助设置限额或激活自我排除?我们的24/7在线聊天团队随时准备协助您——没有评判,只有帮助。

Frequently Asked Questions

常见问题

Contact our live chat support any time — 24/7 — or send an email to support@u88casino.com. Tell us the exclusion period you need: 1 week, 1 month, 3 months, 6 months, or permanently. We will activate it right away without question.
随时联系我们的24/7在线聊天客服,或发送电子邮件至 support@u88casino.com。告知我们您所需的排除期限:1周、1个月、3个月、6个月或永久。我们将立即无条件激活。
You can choose any period from 1 week up to permanent. During an active exclusion, your account is fully blocked and cannot be reopened — even on request. For temporary exclusions, reinstatement is only possible after the full period has expired, and requires a mandatory 24-hour cooling-off period on reactivation.
您可以选择从1周到永久的任意期限。排除期间,您的账户将被完全封锁,即使提出申请也无法重新开放。临时排除期满后方可申请恢复,且恢复时须经历强制性24小时冷静期。
Yes — absolutely. Go to Account Settings → Responsible Gambling to set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Increases are subject to a 24-hour waiting period to give you time to reconsider.
当然可以。进入账户设置→理性博彩,设置每日、每周或每月存款限额。降低限额立即生效。提高限额须等待24小时,给您足够的时间重新考虑。
Please reach out — to us, or to one of the specialist organisations listed on this page. GamCare (gamcare.org.uk) and Gamblers Anonymous Malaysia (gamblersanonymous.org.my) offer free, confidential support. Befrienders Malaysia can be reached at 03-7627 2929. You can also contact our support team at any time — we’ll help you activate any protective tools you need, no questions asked.
请主动联系我们,或本页面列出的专业机构。GamCare(gamcare.org.uk)和马来西亚戒赌互助会(gamblersanonymous.org.my)提供免费、保密的支持。马来西亚心理援助协会可拨打03-7627 2929联系。您也可以随时联系我们的客服团队——我们将帮您激活任何所需的保护工具,绝不多问。
Absolutely. All responsible gambling data — including any self-exclusion or limit settings — is treated as strictly confidential. This information is never shared with third parties and is used solely to protect your wellbeing on our platform. You can trust us to handle it with care.
绝对保密。所有理性博彩数据——包括任何自我排除或限额设置——均严格保密处理。这些信息绝不会与第三方共享,仅用于保护您在平台上的权益。您可以放心,我们会妥善处理。
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“Gambling is entertainment. If it ever stops being fun, we’re here to help.”

U88 Casino is committed to providing a safe, responsible, and enjoyable gaming environment for every player. You matter to us — not just as a player, but as a person.

“博彩是娱乐。如果它不再让您快乐,我们随时在此提供帮助。”

U88 Casino致力于为每位玩家提供安全、负责任且愉快的游戏环境。对我们来说,您的重要性不仅在于您是一名玩家,更在于您是一个人。